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AvaTax
Automate sales tax calculation
Row1
AvaTax Cross-Border
Automate customs duty and import tax calculation
Row1
Managed Returns
Automate sales tax filing
Row2
Returns for Small Business
Automate sales tax filing for small business
Row2
CertCapture
Manage compliance documents
Row3
Avalara Streamlined Sales Tax
Automate sales tax calculation and returns filing through the SST program
Row1Row2
Activate your company profile
Tell us the bare minimum to get up and running
FREE
8 min
AvaTax Cross-BorderRow4eLearningMicro-courseauto-registerAvaTax
Troubleshoot tax amount
Understand what to look for when troubleshooting
FREE
11 min
Row4eLearningMicro-courseauto-registerAvaTax
Import transactions
Correctly import transactions and avoid errors
FREE
11 min
Row4eLearningMicro-courseauto-registerAvaTax
Set up Managed Returns
Set up your returns so we can file for you
FREE
10 min
Managed ReturnsRow4eLearningMicro-courseReturnsauto-register
Understand the Managed Returns timeline
Learn when to verify and approve returns, and when we fund and file for you
FREE
3 min
Managed ReturnsRow4eLearningMicro-courseReturnsauto-register
AvaTax for Communications
Automate communications tax calculation
12 videos
ExpertMoreRow4
Avalara for Excise
Automate excise tax calculation and returns filing
Not currently available
17 videos
MoreRow4
Understand the basics of cross-border costs
Understand what makes up total landed cost
FREE
5 min
Micro-courseAvaTax Cross-BordereLearningauto-register
Tell us where to calculate customs duties, VAT, or GST
Add places to your company profile and fine-tune settings
FREE
5 min
Micro-courseAvaTax Cross-BordereLearningauto-register
Understand item classification
Understand what makes up harmonized system codes
FREE
3 min
Micro-courseAvaTax Cross-BordereLearningauto-register
Import and maintain your product catalog
Tell us what you sell
FREE
6 min
Micro-courseAvaTax Cross-BordereLearningauto-register
Connect your business application
Connect your business application to AvaTax Cross-Border
FREE
4 min
Micro-courseAvaTax Cross-BordereLearningauto-register

Add locations and marketplaces
Add your company's physical locations and online marketplaces
FREE
5 min
eLearningMicro-courseauto-registerAvaTax

Reconcile with reports
Defend your company against audits by using reports to reconcile each month
FREE
3 min
Managed ReturnseLearningMicro-courseReturnsauto-registerAvaTax

Run reports to reveal discrepancies
Reveal discrepancies by comparing reports and drilling down
FREE
8 min
Managed ReturnseLearningMicro-courseReturnsauto-registerAvaTax
Optimize customer checkout
Ensure transparent checkout for your customers
FREE
2 min
Micro-courseAvaTax Cross-BordereLearningauto-register
Troubleshoot tax and duty amounts
Understand what to look for when troubleshooting
FREE
7 min
Micro-courseAvaTax Cross-BordereLearningauto-register
Run reports to reveal discrepancies
Compare duty calculations with your shipping invoices
FREE
2 min
Managed ReturnsMicro-courseAvaTax Cross-BordereLearningauto-register

Work with credits
Understand why credits happen and how to handle them
FREE
4 min
Managed ReturnseLearningMicro-courseReturnsauto-register

Manage transactions
Add, find, and edit transactions
FREE
5 min
eLearningMicro-courseauto-registerAvaTax

Implement Streamlined Sales Tax
Understand what's required for a successful SST implementation
FREE
45 min
auto-registereLearningMoreSST

Live | Onboarding with Avalara Streamlined Sales Tax
Join an expert to discuss SST and how to ensure a successful implementation
FREE
AvaTaxMoreWorkshop

Use advanced profile configuration features
Basic | Manage extemporaneous conditions for transaction processing
FREE
36 min
ExciseWorkshop recordingMore

Extract data from the Excise cloud
Advanced | Duplicate transaction data from tax schedules and master data and store a copy locally
FREE
25 min
ExciseWorkshop recordingMore

File excise tax returns
Basic | Take your tax return from data load to eFile creation
FREE
40 min
ExciseWorkshop recordingMore

Use the Returns Excise tax filing calendar
Advanced | Manage and track important dates and ensure on-time filing
FREE
35 min
ExciseWorkshop recordingMore

Use ZZ Schedules in Returns Excise
Basic | Explore the use cases for ZZ Schedules and how to run standard and custom schedules
FREE
33 min
ExciseWorkshop recordingMore

Reconcile using Returns Excise
Advanced | Facilitate the reconciliation process using Returns Excise
FREE
30 min
ExciseWorkshop recordingMore

Set up REST v2 API
Integrate your billing application to provide a complete taxation solution for telecom and sales and use taxes
11 min
MoreExpert

SaaS Standard FTP process
Transfer files to and from the Avalara for Communications SaaS server for processing
11 min
MoreExpert

Map addresses using Geo
Use Geo for Communications to accurately assign tax jurisdictions by geocoding addresses to precise latitude-longitude pairs
8 min
MoreExpert

Overview of the Compliance Portal
Learn the features and functionality of the Compliance Portal
4 min
MoreExpert

Overview of the AvaTax for Communications viewer
Enter transaction information and view tax calculation results as if transactions were being processed by AFC
6 min
MoreExpert

Configure settings in the AvaTax for Communications viewer
Configure AvaTax for Communications viewer settings
4 min
MoreExpert

Use invoice mode and tax inclusive calculations
Use tax inclusive calculations to determine the appropriate base sale amount
4 min
MoreExpert

Overview of the Rate and Logic Modifier
View the tax rate and logic information for any jurisdiction and create override files
2 min
MoreExpert

Set up Rate Overrides with the Rate and Logic Modifier
Manage rate override files to modify tax rates for a specific jurisdiction
4 min
MoreExpert

Set up logic overrides with the Rate and Logic Modifier
Manage logic override files to add or remove taxes from transactions or services
4 min
MoreExpert

Add a tax with the Rate and Logic Modifier
Add taxes to a jurisdiction
6 min
MoreExpert

Create a bundle with the Bundler application
Bundle transaction and service pairs
3 min
MoreExpert

Troubleshoot Returns Excise scenarios and profiles
Basic | Quickly and efficiently troubleshoot transaction processing issues through Returns Excise
FREE
28 min
Workshop recordingMoreExcise

Use taxpayer preferences on your returns
Basic | Use taxpayer preference options to override the default values for each jurisdiction
FREE
22 min
Workshop recordingMoreExcise

Use Returns Excise custom functions
Advanced | Understand publicly available functions and the request process for custom work
FREE
38 min
Workshop recordingMoreExcise

Automate your Excise tax filing workflow
Basic | Reduce your risk of penalties and automate the review and approval process of tax returns
FREE
32 min
Workshop recordingMoreExcise

Understand Excise business entities
Advanced | Use best practices when managing business entities and accounts to resolve issues
FREE
1 hr 12 min
Workshop recordingMoreExcise

Use master data
Advanced | Export and import specific types or all master data
FREE
45 min
Workshop recordingExciseMore

Use master data product and mode codes
Advanced | Learn how to use product and mode codes and best practices
FREE
50 min
Workshop recordingExciseMore

Understand AvaTax usage
Learn how AvaTax usage is calculated and how it impacts your bill
FREE
3 min
Micro-courseeLearningAvaTaxauto-register

Use Schedule Query Wizard
Basic | Report against your scheduled transaction data and make mass updates to tax returns
FREE
1 hr 10 min
Workshop recordingExciseMore

Use master locations
Advanced | Learn how locations are leveraged and impacted within the Excise platform and how to maintain this functionality
FREE
47 min
Workshop recordingExciseMore

Understand and resolve common filing issues
Basic | Recognize and address the five most common issues when using Returns Excise
FREE
50 min
Workshop recordingExciseMore

Manage users
Add and deactivate your company's CertCapture users
FREE
2 min
eLearningMicro-courseCertCaptureauto-register

Manage users
Add and deactivate your company's AvaTax users
FREE
3 min
eLearningMicro-courseauto-registerAvaTax

Set up your account and company
Verify your account information and build your company hierarchy
FREE
8 min
eLearningMicro-courseCertCaptureauto-register

Add customers and documents
Add customers and process their compliance documents
FREE
8 min
eLearningMicro-courseCertCaptureauto-register

Find customers and documents
Search for customers and their documents and save custom reports
FREE
6 min
eLearningMicro-courseCertCaptureauto-register

Ask customers for documents
Request documents from a single customer or group of customers
FREE
6 min
eLearningMicro-courseCertCaptureauto-register

Welcome to CertCapture
Understand how CertCapture works
FREE
4 min
eLearningMicro-courseCertCaptureauto-register

Welcome to AvaTax
Understand how AvaTax works
FREE
3 min
eLearningMicro-courseauto-registerAvaTax

Connect your business application
Connect your business application to AvaTax
FREE
2 min
eLearningMicro-courseauto-registerAvaTax

Fine-tune your company profile
Manage where you collect, what you sell, and who you exempt
FREE
4 min
eLearningMicro-courseauto-registerAvaTax

Test your company profile
Make sure your company profile is set up correctly
FREE
4 min
eLearningMicro-courseauto-registerAvaTax

Locked transactions
Understand your options when transactions lock
FREE
2 min
Managed ReturnseLearningMicro-courseReturnsauto-register

Recording | Onboarding with Avalara Streamlined Sales Tax
Watch an expert discuss SST and how to ensure a successful implementation
FREE
1 hour
auto-registerAvaTaxWorkshop recordingMoreExpert

Amend excise tax returns
Basic | Generate and file amended returns for excise
FREE
35 min
ExciseWorkshop recordingMore

Automate tax calculations for BigCommerce
Configure settings so AvaTax calculates tax for all your BigCommerce transactions
15 min
auto-registerMoreExpert

After your company profile is set up
You've tested your setup - here's what's next
FREE
4 min
eLearningMicro-courseauto-registerAvaTax

Automate tax calculations for Shopify Plus
Configure settings so AvaTax calculates tax for all your Shopify Plus transactions
15 min
auto-registerMoreExpert
Set up Returns for Small Business
Tell us about your company and your transactions
FREE
3 min
Returns for Small BusinessMicro-courseeLearningauto-register
Set up, fund, and file your returns
Get your returns out the door
FREE
2 min
Micro-courseReturns for Small BusinesseLearningauto-register

Automate tax calculations for CommentSold
Configure settings so AvaTax calculates tax for all your CommentSold transactions
15 min
auto-registerMoreExpert